Immaculate
Posted: Sat Oct 11, 2014 7:17 pm
It's funny the different interpretations of the word.
To me "immaculate" is akin to as it came out of its packing case. Sadly not everyone abides by this definition.
I went today up to Wigan with a mate who was going to buy a 6000 mile 2009 TDM900 ABS that the sales guy had described as "immaculate". Let's face it at 6000 miles it really should be!
He'd spent money arranging an insurance swap over, had taken out a large wedge of cash to supplement his px, a very clean Triumph Tiger 955i.
When we got there we were shuffled into the workshop where a mechanic was still "working" on the bike.
I discreetly suggested to my mate that he take a peek at the fork stanchions as I'd spotted some disturbing pitting on them.
Allied to a general "unloved" feel to the bike he decided, sadly, to decline it.
Sensing his disappointment, I suggested he look at the other they had advertised, a 2010 TDM900 (non ABS) with a mere 4000 miles.
To be honest whilst this didn't have pitted stanchions it did feel and seem equally unloved and a veneer of "tatty". Perhaps I've been spoilt by the well presented stock that my BMW dealers, Williams, present. Either way I know for sure when I was involved with Kawasaki as an Area Sales Manager, I'd have blown a fuse to see product displayed like this.
Tragic, really tragic. The upshot of it is a mate who's brassed off with the whole sales process and chasing around, a dealership who've lost a sale and a customer not to mention the time and expense of us traipsing over there to be disappointed.
As far as I've concerned if a bike is in a showroom it should be fully valeted and bar tax/mot be ready to go at a moments notice. Putting dirty bikes up for sale is simply not good enough, especially from a main agent. This wasn't some back street dealer this was a bona fide Yamaha main agent.
To me "immaculate" is akin to as it came out of its packing case. Sadly not everyone abides by this definition.
I went today up to Wigan with a mate who was going to buy a 6000 mile 2009 TDM900 ABS that the sales guy had described as "immaculate". Let's face it at 6000 miles it really should be!
He'd spent money arranging an insurance swap over, had taken out a large wedge of cash to supplement his px, a very clean Triumph Tiger 955i.
When we got there we were shuffled into the workshop where a mechanic was still "working" on the bike.
I discreetly suggested to my mate that he take a peek at the fork stanchions as I'd spotted some disturbing pitting on them.
Allied to a general "unloved" feel to the bike he decided, sadly, to decline it.
Sensing his disappointment, I suggested he look at the other they had advertised, a 2010 TDM900 (non ABS) with a mere 4000 miles.
To be honest whilst this didn't have pitted stanchions it did feel and seem equally unloved and a veneer of "tatty". Perhaps I've been spoilt by the well presented stock that my BMW dealers, Williams, present. Either way I know for sure when I was involved with Kawasaki as an Area Sales Manager, I'd have blown a fuse to see product displayed like this.
Tragic, really tragic. The upshot of it is a mate who's brassed off with the whole sales process and chasing around, a dealership who've lost a sale and a customer not to mention the time and expense of us traipsing over there to be disappointed.
As far as I've concerned if a bike is in a showroom it should be fully valeted and bar tax/mot be ready to go at a moments notice. Putting dirty bikes up for sale is simply not good enough, especially from a main agent. This wasn't some back street dealer this was a bona fide Yamaha main agent.
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